In fact, Bob Young often jokes that this was effective in limiting support requests since by the time a customer realized they needed help, their computer was usually inoperative and therefore unavailable to be used to send an email message seeking assistance from Red Hat’s support team.
REDHAT LINUX VERSIONS SOFTWARE
When users encountered problems with the software they could contact Red Hat only by email. Red Hat went public in 1999 making both owners fabulously wealthy.Įarly releases of Red Hat Linux were shipped to customers on floppy disks and CDs (this, of course, predated the widespread availability of broadband internet connections). In 1995, ACC acquired Red Hat and adopted the name Red Hat, Inc. Amongst the items sold through the ACC catalog business were Linux CDs and related open source software.Īround the same time Marc Ewing had created his own Linux distribution which he named Red Hat Linux (after his propensity to wear a red hat). The name ACC was intended to represent a catalog business but was also an abbreviation of a small business his wife ran called Antiques and Collectables of Connecticut. In 1993 Bob Young created a company called ACC Corporation that he says he ran from his wife’s “sewing closet”. The company was founded in the mid 1990s when Marc Ewing and Bob Young merged two companies. company called Red Hat, Inc., based in Raleigh, North Carolina near the campus of NC State University. Red Hat Enterprise Linux is the product of a U.S. Red Hat Enterprise Linux 8 Essentials Print and eBook (ePub/PDF/Kindle) editions contain 31 chapters and over 250 pages Purchase the fully updated Red Hat Enterprise Linux 8 (RHEL 8) Edition of this publication in eBook ($9.99) or Print ($36.99) format You are reading a sample chapter from the RHEL 6 Edition book.
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